Reference

Privacy Policy for Bangladesh Players

We collect account information when you register, process payment data when you deposit through bKash, Nagad or Rocket, and track game sessions to maintain your wallet balance.

Account dataPayment recordsSession logsCookie usageYour rights
bdjeli Privacy Policy for Bangladesh Players
HOW WE HANDLE IT

Data Protection and Your Control

We encrypt payment details in transit and at rest, limit internal access to account records on a need-to-know basis, and log every staff query against the database for audit. You can request a copy of your data, correct outdated information, or ask us to delete your account entirely through the support channels above. Cookie usage covers session management and device recognition; no third-party advertising trackers run on our domain.

Encryption in Transit

Every page load, login attempt and payment instruction travels over SSL. Your bKash, Nagad or Rocket transaction details never touch our server in plain text — the wallet provider handles the sensitive card or PIN entry directly.

Access Logging

We record which staff member viewed your account, when they did it, and why. If you ever suspect unauthorised access our compliance team can audit the log and show you exactly who looked at your data and for what reason.

Data Retention Limits

Active accounts keep full transaction history; closed accounts are anonymised after the regulatory retention period. Session cookies expire when you log out or after thirty minutes of inactivity, whichever comes first.

Your Rights

You can request a machine-readable export of your account data, ask us to correct mistakes, or submit a deletion request. Where local law gives you the right to be forgotten we will honour it once any outstanding disputes or compliance holds are cleared.

POLICY QUESTIONS

How to Reach Us About Privacy

If you want to see what data we hold, correct a detail, or request deletion, use any of the contact paths below. Our team reviews privacy requests during business hours and aims to reply within two working days. Keep your account email handy so we can verify your identity before releasing records.

Live Chat Open the chat bubble in the bottom corner of any page and type your privacy question. Our operators can pull up your account record instantly and walk you through the request process in real time.
Email Support Send your data request to the support email listed in the site footer. Include your registered phone number and a brief description of what you need — access, correction or deletion — and we will reply with the next steps.
Account Settings Log in, tap your profile icon, scroll to Privacy and Data. From there you can download a copy of your transaction history, update contact details, or submit a deletion request that our compliance team will review.

Privacy Policy Questions

We collect your phone number, email address and password. When you deposit via bKash, Nagad or Rocket we also record the transaction ID and wallet number so we can credit your account and process future withdrawals correctly.

Yes. Contact support through live chat or email with your registered phone number and we will send you a machine-readable file containing your account details, transaction history, game logs and any notes tied to your profile.

Transaction logs remain in our system for the period required by local regulation and our internal audit schedule. Once that window closes and your account is inactive we anonymise the data by removing identifiers like phone number and email.

We share payment details only with the wallet provider processing your deposit or withdrawal. If a transaction triggers fraud review we may share limited account information with our security partner. We do not sell your data to advertisers or marketing firms.

Log in, go to account settings, and submit a deletion request. Our compliance team will confirm there are no pending withdrawals or disputes, then anonymise your gameplay logs and remove personal identifiers within the timeframe local law permits.

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout. Turning off cookies will log you out and reset your settings each visit, but you can still browse the lobby and contact support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.